FAQ

Frequently Asked Questions

1. What exactly am I purchasing?

You’re purchasing a digital Canva template — not a physical product. After purchase, you’ll receive a link to access and edit your template in Canva (a free, easy-to-use design platform). Once customized, you can download and print it, or send it digitally!

 

 

2. Do I need to pay for Canva Pro to use your templates?

Nope! All of our templates are fully compatible with the free version of Canva. No Pro subscription is needed.

 

 

3. Can I customize everything in the template?

Yes! You can edit:

  • Text (font, size, color)
  • Colors
  • Images and backgrounds
  • Layout and positioning

We design our templates to be flexible so you can truly make them your own.

 

 

4. Can I edit the templates on my phone or tablet?

Yes, Canva has a mobile app you can use, though we recommend editing on a desktop or laptop for better control and ease of use — especially with fine details.

 

 

5. How do I access my template after purchase?

Right after your purchase, you’ll receive a PDF with a link to your Canva template. Just click the link, log into Canva (or create a free account), and start editing.

 

 

6. Can I use the same template for multiple events?

Absolutely! Once you’ve purchased the template, you can reuse it as often as you like for personal use. Planning a bridal shower and a wedding? Go for it! Just note: sharing or reselling the template is not allowed.

 

 

7. Do you offer custom design services?

Yes, we do!
If you're dreaming of something truly one-of-a-kind, we’d love to bring it to life. Whether it’s a custom color palette, a personalized layout, or a fully bespoke design, just reach out — we’ll work together to create something that feels perfectly you.

 

 

8. Can I get a refund on digital products?

Due to the nature of digital products, we do not offer refunds once a file has been downloaded. But if you run into any issues, reach out — we’re happy to help!

 

 

9. Can I print the invitations at home or use a print shop?

Yes! You can download your design in PDF, JPG, or PNG format, then print it at home, a local print shop, or with an online printer. We include some print recommendations with your download to make it easier.

 

 

10. I’m not tech-savvy. Is this still for me?

Definitely. Canva is beginner-friendly, and we include step-by-step instructions with each purchase. You’ll be amazed how quickly you can create something stunning — no design experience needed.